Leadership

Susan Pfeifer

Partner, Head of Client Delivery

Susan leverages her decisive, process-driven mindset to deliver a best-in-class project and resource management experience to VSA clients—in other words, she keeps the wheels tightly on the bus. She is passionate about empowering her teams, leading with empathy, and finding precise and innovative solutions to a variety of business needs. During her tenure at VSA, Susan has risen through the ranks starting as a senior project manager in 2014; she continues to embody the mentality that no task is too big or small when approached with the right perspective. Susan possesses an innate ability to simplify and streamline processes, as well as a deep institutional and industry knowledge. Her strategic leadership has been pivotal to the success of client relationships, including Fortune 100 companies in the tech, commodities, CPG, and communications fields.

Susan Pfeifer