Our work

(20)
Services
Industry

Chime

Since 2024, we’ve helped Chime—America’s #1 Choice for Banking—distill their POV and strengthen their corporate brand with campaign, media, and design support. In our first year alone, favorability increased dramatically; now post-IPO, we’re helping them continue to build momentum with a diverse set of corporate audiences.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Campaigns

campaigns

Campaigns

Experiences

experiences

Experiences

Media

media

Media

Financial-services

financial-services

Finance/fintech

Technology

technology

Technology

24% increase in favorability across all audiences in first year
5% awareness across all audiences within 4 months
Increased paid media performance ranging from 200%–1,281% above benchmark
View case study

McAfee

Long known for antivirus, McAfee needed repositioning around AI scam detection. VSA gave the cybersecurity brand a new visual expression and an ad campaign that mimic the scams themselves: They feel real enough—until they obviously aren’t.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Campaigns

campaigns

Campaigns

Technology

technology

Technology

+50% engagement vs. benchmark
+55% CTR vs. benchmark
+15% conversion rate

Google Cloud

Because every cloud provider promises scale, security and uptime, buyers go with the brand they already trust. Google Cloud came to VSA to build that trust at scale. We designed the Super Cloud logo and created Cloudstyle, the design system that anchors the portfolio and translates across multiple markets.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Campaigns

campaigns

Campaigns

Experiences

experiences

Experiences

Technology

technology

Technology

28% YoY revenue growth for Google Cloud
Rose to the top 3 cloud providers in the world
View case study

Spectrum Enterprise

Spectrum Enterprise is deeply invested in raising the bar within the industry and needed advertising to match. VSA answered with an enhanced brand system and humorous B2B videos about legacy providers falling short.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Campaigns

campaigns

Campaigns

Experiences

experiences

Experiences

Technology

technology

Technology

62% in brand awareness in just two months
187M impressions from advertising
487K unique visitors to the campaign website in just two months

BNY

America’s oldest bank has never stopped evolving. VSA reimagined BNY’s identity to reflect the modern institution it has become—honoring its heritage while representing where the business is today on a global scale.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Financial-services

financial-services

Finance/fintech

23K employees attended BNY logo launch
18pt increase in audience awareness
View case study

FactSet

By leaning into one core truth—that AI is only as good as the expertise behind it—we created a humor-led, integrated brand campaign that broke with every convention in B2B advertising. The campaign not only shattered benchmarks for effectiveness, but also drove top-of-funnel growth, earning a shout-out on FactSet’s Q2 earnings call.

Strategy

strategy

Strategy

Campaigns

campaigns

Campaigns

Media

media

Media

Financial-services

financial-services

Finance/fintech

Technology

technology

Technology

19pt lift in favorability (vs. 1.8pt benchmark)
46% of prospects converted to MQLs (vs. 37% for all marketing)
52% of MQLs converted to SQLs (vs. 48% for all marketing)

Nike

Play is serious business for kids’ development. VSA built Nike’s Made to Play campaign, rallying pro athletes and influencers worldwide to encourage kids to keep moving.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Campaigns

campaigns

Campaigns

Nonprofit

nonprofit

Nonprofit

180+ international pro athletes and influencers joined
863K average impressions
67.9% completion rate
View case study

Harley-Davidson

Harley-Davidson needed to win younger, more diverse riders without alienating its loyal core. VSA found what united them—freedom through personalization—and launched the brand’s first global tagline: “United by Independents.”

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Campaigns

campaigns

Campaigns

Experiences

experiences

Experiences

Manufacturing

manufacturing

Manufacturing

Retail

retail

Retail

64% of bike sales from new customers
10.2% increase in sales to young adults
65.1% market share of women—up from 58.1%

Goose Island

Scaling a craft beer without losing its soul is hard. VSA relaunched Goose Island with an identity true to its Chicago roots—and ready for the national stage.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Campaigns

campaigns

Campaigns

CPG

cpg

CPG

Redesigned packaging and campaign launch drove 200% growth in category
Rose from No. 7 to No. 2 in the IPA category (in volume)
69% view-through rates on digital video pre-roll
View case study

Service Experts

Service Experts, a leading home services company, was extending its national reach and needed a national platform. VSA created “Leave It To the Experts,” an integrated campaign platform backed by a custom brand tracker.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Campaigns

campaigns

Campaigns

Media

media

Media

Manufacturing

manufacturing

Manufacturing

41pt lift in brand awareness
14pt lift in consideration
11pt lift in purchase intent

Google Ph.G

Google needed a name and engagement strategy for retail brand ambassadors in third party locations selling Google hardware. VSA designed the identity and named the program Ph.G, emphasizing the education employees would receive on the Google brand and creating bespoke experiences to drive engagement and brand love.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Experiences

experiences

Experiences

Technology

technology

Technology

Retail

retail

Retail

83% likelihood of Ph.Gs to recommend Google products to customers
57% year-over-year increase in active Ph.Gs through increased digital programming and content
View case study

AT&T

AT&T shows up in millions of consumer moments a day. VSA audited primary consumer touch points, established a new customer-centric propositioning, introduced new graphic treatments to support and devised guidelines that aligned a global network of marketers and designers.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Technology

technology

Technology

Affirm

Affirm, the “buy now, pay later” platform, puts people in control of their money—so VSA built a marketing ecosystem spotlighting consumer empowerment. We evolved Affirm’s visual and verbal identity and developed brand, product, partner, and B2B campaigns that accelerated its growth.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Campaigns

campaigns

Campaigns

Financial-services

financial-services

Finance/fintech

Technology

technology

Technology

120% increase in email open rates
2M debit card sign-ups
5x increase in holiday campaign CTR
View case study

Kleenex

Kleenex had lost its place in a market dominated by functional messaging. It was widely known but offered consumers no compelling reason to buy. Our solution: “Someone Needs One,” a campaign that reframed Kleenex as a small but powerful gesture of care.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Campaigns

campaigns

Campaigns

CPG

cpg

CPG

Reversed a 15-year sales decline
5x greater sales than projected
35% increase in social sentiment

Northern Trust

Wealth is passing to a new generation. VSA helped Northern Trust, the wealth and asset management firm, connect with it—through brand strategy, a refreshed identity, campaigns, and employee experience.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Campaigns

campaigns

Campaigns

Experiences

experiences

Experiences

Financial-services

financial-services

Finance/fintech

Modernized a tradition-bound identity for a new generation
Launched the “Achieve Greater” integrated campaign
Delivered a new globally forward corporate site
View case study

FactSet

For FactSet’s first brand campaign, we defied category norms to focus on one key insight: For institutional investors, facts without context are useless. To illustrate that point—and underscore FactSet’s curated data and personalizable platform—we launched “Not Just the Facts,” a comedic campaign that has dramatically raised brand awareness, driven MQLs,
and substantially increased awareness and consideration.

Strategy

strategy

Strategy

Campaigns

campaigns

Campaigns

Technology

technology

Technology

Financial-services

financial-services

Finance/fintech

280% increase in brand awareness
438% increase in marketing qualified leads
76% increase in consideration
View case study

Cricket Wireless

Cricket Wireless set out to be the easy choice in a crowded category. VSA developed a new brand platform to “stress less, smile more” from audience research that aligned internal teams and agency partners.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Experiences

experiences

Experiences

Technology

technology

Technology

Brand platform extended into retail, product, marketing and digital
Redesigned brand management processes and annual planning across all agencies

NinjaTrader

NinjaTrader had outgrown its scrappy startup image. VSA gave the futures trading platform a sharper, more confident brand—grounded in audience research, with a new visual and verbal identity built to last.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Financial-services

financial-services

Finance/fintech

Technology

technology

Technology

Repositioning work led to NinjaTrader's acquisition by crypto exchange Kraken for $1.5 billion
Built the brand strategy, messaging and design system that drove confidence in market
Designed the website and trading-platform app
View case study

Mack Trucks

How do you modernize an American icon without compromising its heritage, meaning, and equity? As Mack Trucks’ creative agency of record, VSA rebuilt the brand around the bond between driver and truck with a new identity and tagline: “Born ready.”

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Campaigns

campaigns

Campaigns

Experiences

experiences

Experiences

Manufacturing

manufacturing

Manufacturing

Retail

retail

Retail

21% lift in sales
Revived its “built like a Mack truck” ethos
650+ tattoos of the new identity at the brand launch

Sappi

Sappi makes everyday materials from renewable woodfiber—a story worth telling well. As its longtime agency of record, VSA united the global manufacturer’s brand across markets, from identity to employee experience.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Experiences

experiences

Experiences

Manufacturing

manufacturing

Manufacturing

30 years as the agency of record
16% growth in emerging markets
Record YoY growth with share gains
View case study

FuelCell Energy

FuelCell Energy evolved into a clean energy leader, but its identity hadn’t kept pace. VSA redesigned the new brand around its zero-carbon future mission—from a logo inspired by molecular bonds to a color palette informed by lower-toxicity inks.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Experiences

experiences

Experiences

Energy

energy

Energy

Built a brand expression system spanning communications assets and advertising
Molecular-inspired logo forms a “zero” for a zero-carbon future
Logo letterforms incorporate FuelCell’s FCEL stock ticker

YWCA Chicago

YWCA Metropolitan Chicago had a mission bigger than its brand. VSA built a bold new identity and campaign that struck a national nerve, accelerated fundraising, and drew major philanthropic support.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Campaigns

campaigns

Campaigns

Nonprofit

nonprofit

Nonprofit

6 months ahead of schedule on annual fundraising goals
30 days before campaign was adopted nationally
$9M gift awarded by philanthropist MacKenzie Scott
View case study

AT&T

AT&T needed a culture transformation its employees would believe in. VSA leveraged P2P®, our proprietary research method, to define the most critical needs of AT&T’s workforce and identify the most compelling employer promises AT&T could own as part of its enhanced employee value proposition.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Campaigns

campaigns

Campaigns

Technology

technology

Technology

Implemented new EVP across an organization of 260,000 employees
New EVP drove high-potential employee and customer growth

Merative

When IBM Watson Health became Merative, it needed an identity of its own. VSA launched the healthcare data and analytics company as a stand-alone global brand—strategy, identity, brand system, and website.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Experiences

experiences

Experiences

Healthcare

healthcare

Healthcare

Unified communications across channels
Sharpened market position
Relaunched as a new, independent entity
View case study

Bloomberg

As Bloomberg grew, its bold New York personality needed to translate across its entire portfolio, markets, and channels. VSA built “The Dynamic Space,” a global brand expression system that put utility first and let the data tell the stories.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Experiences

experiences

Experiences

Technology

technology

Technology

Financial-services

financial-services

Finance/fintech

Built a custom UI, fed by data visuals and graphics, to enable the real-time generation of 30,000+ unique visuals
This photo bank spanned 80+ products across mobile, web, video, print and events

Cole Haan

Cole Haan wanted buying to feel as easy as wearing its shoes. VSA redesigned the digital path to purchase—grounded in audience research—for the footwear and accessories brand.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Experiences

experiences

Experiences

Retail

retail

Retail

Translated UX research into a more customer-centered experience
Increased online sales with an enhanced path to purchase
Built a scalable design system for broader implementation
View case study

Marvin

Marvin needed a new agency partner to help transform its brand in an increasingly competitive landscape. VSA served as agency-of-record, repositioning the company’s purpose and transforming Marvin’s go-to-market strategy to better align with its business strategy and growth potential.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Campaigns

campaigns

Campaigns

Experiences

experiences

Experiences

Manufacturing

manufacturing

Manufacturing

Retail

retail

Retail

Activated 5,500+ employees across 13 locations
Accelerated from single- to double-digit sales growth in a mature category
Exceeded five-year sales forecasts within three years

CME Group

CME Group, the world’s leading derivatives marketplace, wanted to be seen as more than a trading exchange. VSA built the strategy, identity, and digital experiences that made it a fintech powerhouse.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Campaigns

campaigns

Campaigns

Experiences

experiences

Experiences

Financial-services

financial-services

Finance/fintech

10 years as the world’s most valuable exchange
93% increase in relevant digital touchpoints
14 category-leading digital event experiences
View case study

Ciena

Ciena has long powered the world’s networks, but its AI-era expertise needed more visibility. VSA helped define its brand character, expanded its design system, and launched its first global brand campaign.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Campaigns

campaigns

Campaigns

Technology

technology

Technology

Within a month of launch, the campaign exceeded CTR benchmarks across channels—including nearly 7x for native display
One unified design system that continues to extend, inspire and scale across internal and external communications

Converse

Nike acquired Converse with the goal of reinvigorating the legendary shoe brand. VSA returned the brand to its roots with one brand truth—Converse is for the optimistic rebel—and re-established it as a lifestyle brand for self-expression.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Campaigns

campaigns

Campaigns

Retail

retail

Retail

Converse became Nike’s top-performing subsidiary for 5+ years
Partnered on “Converse Connections” for its first global campaign
Supported Converse’s debut at Target stores

Black Telehealth

Black Telehealth needed a brand identity and platform to help bring their purpose-driven mission to life—to help Black people claim their right to good health in an environment where health outcomes are disproportionately lower.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Healthcare

healthcare

Healthcare

Launched the first telehealth platform built by and for Black people
Designed a warm, premium identity drawing on the Pan-African flag’s colors—distinct from anything else in healthcare
Built a full brand system to telegraph first-rate care and earn trust from an audience long given second-rate care
View case study

Dimension Energy

Dimension Energy wanted a partner to elevate its brand, hiring VSA to reposition the company based on tangible evidence of its impact, setting the stage for its next era of growth.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Campaigns

campaigns

Campaigns

Experiences

experiences

Experiences

Energy

energy

Energy

Shifted the brand narrative from aspirational to tangible
Set the stage for new ventures, including energy storage

The Breakers

The Breakers was booked year-round, so growth couldn’t come from more reservations or additional rooms, but rather from on-site experiences. VSA identified the highest-value segments, and rebuilt the brand, identity, and digital experience around one purpose: enabling extraordinary experiences that give life to lasting memories.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Campaigns

campaigns

Campaigns

Experiences

experiences

Experiences

Media

media

Media

Hospitality

hospitality

Hospitality

Evolved the primary identity from the brand’s historical iconography
Launched a mobile-first digital experience

Manuka Health

Honey rarely gets a second thought. VSA recast Manuka Health as a wellness “co-pilot” built on “re-naturing”—reconnecting with nature to feel more alive—breaking the category’s sleepy tone.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Campaigns

campaigns

Campaigns

CPG

cpg

CPG

13 global playbooks
20M impressions during NYC takeover
Increased CTR, exceeding benchmarks
View case study

Nike

For House of Hoops by Foot Locker, VSA designed in-store merchandising and window displays that brought together Nike’s three premium basketball shoe brands: Jordan, LeBron, and Kobe.

Experiences

experiences

Experiences

Retail

retail

Retail

Today there are 65 House of Hoops locations

Lux Capital

Lux Capital backs the deep-tech and hard-science startups building the future. VSA launched a brand-led website as forward-looking as the venture firm’s portfolio.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Experiences

experiences

Experiences

Financial-services

financial-services

Finance/fintech

$1.15 billion in venture capital funds raised for deep-tech startups
2nd-most important VC in New York, according to Business Insider
5 new portfolio companies that will lead the future of AI
View case study

Intuitive Surgical

Intuitive Surgical pioneered robot-assisted surgery. As competitors closed in, it needed its story to lead as clearly as its technology. VSA built the “Point of Possibility” brand platform, giving every part of the company one clear way to show what Intuitive makes possible for surgeons and patients.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Experiences

experiences

Experiences

Healthcare

healthcare

Healthcare

Rebuilding a brand-led platform that spanned marketing, communications, and the website
Triple-digit revenue growth post-launch

Curia

After a string of acquisitions, AMRI aimed to be a top-five contract drug manufacturer. Using our proprietary Promise to Performance® customer insights tool, VSA renamed it Curia, repositioned it as a global life sciences brand, and designed a new identity system.

Strategy

strategy

Strategy

Brand-systems

brand-systems

Brand systems

Campaigns

campaigns

Campaigns

Experiences

experiences

Experiences

Healthcare

healthcare

Healthcare

Completed a rebrand in just over 6 months
Articulated a true point of differentiation in the category
Transformed the work environment across all 23 locations
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